Our services

Collaboration

 

Communications, documents and workflows - everything to organize a full-fledged online office

 

HD video calls

Colleagues, clients, and contractors stay connected with high-quality video and audio, a stable connection, and support for group calls of up to 48 people. Easily start a call directly from a task, calendar event, or Company News post.

Messenger

Unlimited work group and one-on-one chats at your fingertips—plus Open Lines, external conversations, file sharing, and notifications.

Working hours and reports

Start, stop, end your workday in one click. Track your working time and create reports on the fly.

CRM

Telephony, mail, social networks, advertising accounting, warehouses, payment and delivery - it has it all

Clients, deals, leads, commercial offers

All necessary CRM entities. Fill and detail the client base, conduct sales, save correspondence and calls with clients in CRM.

Marketing

Send email and SMS newsletters, create advertising campaigns, track the effectiveness of advertising channels in End-to-End Analytics. Everything you need to attract customers.

Warehouses, payment and delivery

Everything you need for sales is already in the CRM. Keep inventory records, sell goods and control balances. Issue an invoice for payment and arrange delivery directly from the transaction card - the client will be able to pay directly in the dialogue with your company.

Tasks and projects

Get your assignments in order, work in a mode that is convenient for you

Effective Project Management Techniques

Choose from Kanban, Gantt chart or classic lists. Maintain a task calendar, track deadlines or create your own execution plan. Scrum will help you manage projects.

Access to tasks

Assign roles to tasks — assign task directors, performers, co-performers, and observers. Set up access rights to tasks and manage them: setting, changing deadlines, delegating, etc.

Automation in tasks and projects

Set typical tasks in one click from templates. Use project templates with all nested tasks and responsible persons to instantly deploy new projects. Robots for sending letters, changing status and responsible persons will help speed up work and get more done.

Website builder

Your own website in a few minutes without a developer or designer, ready to work with clients

Direct connection to CRM

The site is created inside the CRM. All visitors are taken into account, all requests are immediately sent to managers for work.

SEO promotion

The sites are fully prepared for promotion in search engines: they are optimized, load quickly, and meet the requirements of search engines.

Adaptability for any screen

The sites are ready to work on desktop, tablet and smartphone - the blocks adapt themselves to different screens.

Automation

Minimum effort, maximum efficiency - this is true for both working with business automation tools and for setting them up

Robots and triggers

Set a task, schedule a call or meeting, change the person responsible or the stage of the deal, send a letter or SMS, remind the person responsible - this is just part of what you can set up using robots and triggers in CRM and Tasks.

Business processes

The tool simplifies the procedure for coordinating documents within the company. All vacation and business trip requests, invoices and contracts automatically go through the chain of necessary approvals in a matter of minutes. And you can set it up without code in a convenient editor.

RPA (Robotic Business Assistance)

The built-in Kanban-based editor will allow you to create a chain of approvals in just a few minutes without coding. The document will go through all responsible parties, who will receive notifications and will not miss the approval queue.

Integration of Bitrix 24 with 1C

• Two-way exchange of accounts

• Payment control

• Uploading a catalog of goods: names, balances, prices, properties

• Synchronization of counterparties: companies, contacts, details, addresses

• Individual integration scenarios: unload non-standard objects from 1C, integrate with an industry-specific 1C solution, etc.

Implementation of Bitrix24

• Comprehensive implementation of Bitrix24 with the necessary modifications and configuration of any integrations with 1C, website, telephony, etc.

• Description of business processes, recommendations for automation, preparation of technical specifications

• We will develop individual instructions and video tutorials for Bitrix24

1C support

• Access to updates and their monthly installation by a 1C specialist

• 1C-Reporting, 1C:Counterparty, 1C-EDO and 25 more useful 1C services

• Consultation line

• Information and reference system

Setting up 1C

• Initial installation of the 1C program

• Making program changes for specific user tasks using standard functionality

1C integration

• Integration of 1C with websites and marketplaces
• Data exchange between 1C and data transfer
• Exchange 1C with third-party systems

Transition to 1C from other systems

• Transition from VLSI, Galaktika, Moe Delo, etc. to the 1C accounting system with similar tasks

• A full-fledged project for the transition to the 1C accounting system with the transfer of the necessary data, modifications and setup of exchanges

1C data transfer

• Transfer of data from other accounting systems (VLSI, My Warehouse, My Business, etc.)

• Transferring data from earlier versions of 1C to 1C 8.3

• Transferring data from the cloud to the 1C local version and back

• Transferring data from foreign software to 1C

• Transferring data from tabular forms (xls, mxl, dbf, txt, etc.)

• Convolution of the 1C database (if the database volume is large, in order to speed up work, a clean database is created into which the remainder is loaded)

• Transferring data from one 1C program to another 1C (for example, from 1C: Accounting 8 to 1C: Trade Management 8), etc.

Revision 1C

• Creation and implementation of new objects - directories, registers;

• Automation of new business processes;

• Development and addition of new elements and functions to the system;

• Differentiation of user rights;

• Creation of new reporting and printed forms;

• Development of 1C configurations for interaction with retail equipment, setting up a data exchange system with other services;

• Restoring databases after a virus attack or user error

Update 1C

• Updating the 1C configuration - 1C releases
• Transition to new editions of 1C programs
• 1C platform update

Automation of trade 1C

• Supply, connection and configuration of retail equipment compatible with 1C programs

• Issue of electronic signature

• Connecting cash registers to the Federal Tax Service and OFD

• Implementation of electronic document management tools at the client’s enterprise

• User training.

1C marking

• Setting up electronic document management using the 1C-EDO service
• Primary loading and unloading of labeled products
• Checking the maintenance of the 1C database to ensure compliance with the conditions for integration with the Honest Sign system and correcting identified errors
• Connecting retail equipment to 1C:Enterprise programs
• User training

Transition from Dynamics CRM to Bitrix24 and 1C CRM

• Selection of an alternative solution for the required functions
• Conducting a transition to a new CRM system without data loss

Transition from Terrasoft CRM to 1C CRM or Bitrix 24

• Selection of an alternative solution for the required functions
• Conducting a transition to a new CRM system without data loss

Real automation 1C

• Conducting a company survey
• Identifying goals and objectives
• Preparing an optimal automation plan
• Implementation and configuration of the system is maximally adapted to the processes of your company
• User training

Support and consultations 1C:ERP

• Maintaining stable operation of the program, diagnosing and eliminating errors and malfunctions in 1C
• Settings and improvements
• Solving complex planning and accounting problems
• Expert opinion on the current state of software products and their support and maintenance processes
• User training
• Qualified support on complex issues of 1C:ERP

Transition from 1C:UPP to 1C:ERP

• Conducting business process assessment

• Transfer of balances, improvements, documents

• Integration with other systems

Corporate support 1C

• Operational assistance 24/7

• Performance monitoring and support

• 1C error correction and optimization

• Setting access levels and user roles

Implementation of 1C and 1C:ERP

• Installation, configuration and automation of 1C

Information security audit

• Independent assessment of technical and organizational information security measures for compliance with specified criteria (legal requirements or accepted standards). Both technologies and processes, as well as the organization’s personnel, are subject to verification.

Information security consulting

• Development of internal regulatory, design, operational documentation
• Ensuring the safety of Federal Law-187 (KII, automated process control systems)
• Ensuring the security of financial organizations
• Conducting an information security risk assessment

Implementation of information security tools

• Information security tools

• Cryptographic information protection tool

Penetration testing

Pentests:

• External

• Interior

• Mobile

• Socio technical

• Fuzzing

Certification of informatization objects

A set of organizational and technical measures, as a result of which, through a special document - “Certificate of Conformity”, it is confirmed that the object complies with information security requirements.

Increasing employee awareness on information security issues

Developing material, conducting training, and keeping staff knowledge up to date is a critical part of an effective information security system.

Construction of SOC

• GosSOPKA
• FinCERT
• Enterprise
• Commercial
• Industry

IT/IS outsourcing

• Incident Response

• Escort

• Service

Software development

We develop individual solutions for customers for whom off-the-shelf software is not suitable. IT TASK has assembled a strong team of architects, business and systems analysts, programmers, QA engineers, and software implementation specialists.

Antiviruses

• Antiviruses for databases
• Antiviruses for virtual environments
• Antiviruses for Internet gateways
• Antiviruses for PC
• Antiviruses for mail servers
• Antiviruses for file servers
• Other

Safety

• SSL certificates
• CCTV
• Data recovery
• Internet gateways
• Access control
• Personnel control
• Backup
• Other

Business applications

• CRM and ERP systems

• Personnel accounting

• Office applications

• Service desk and asset management

• Warehouse programs

• Development Tools

• Trade

• Project and process management, teamwork systems

• Utilities for working with CDs and DVDs

• Finance

• Other

Infrastructure software

• Database
• Virtualization
• Communication servers
• Corporate portals
• Operating systems for PC
• Operating systems for servers
• Mail servers
• Infrastructure management
• Other

Monitoring

• IT Security Management Tools
• IT infrastructure maintenance
• Database Maintenance
• Network and telephony maintenance
• IT Asset Management
• Other

Office equipment

• PCs and workstations

• Mobile solutions

• Presentation equipment

• Periphery equipment

Communication equipment

• Local area networks

• Telephony and video conferencing

• Network Security

• Data center network infrastructure

Infrastructure equipment

• Data storage and backup systems
• Enterprise servers and mainframes
• Standard x86 infrastructure servers
• Blade and high-density systems

Antiviruses

• Building a comprehensive IT infrastructure that meets the conditions of your business
• Design and creation of IT infrastructure of any complexity
• Performing a migration to a new software version
• Setting up and optimizing existing equipment

 

We take a responsible approach to completing any task

 

We will ensure the joint operation of all parts of the IT infrastructure, the compatibility of all components, and optimize the operation of the system as a whole and its individual parts. We guarantee the competent selection of all system components, increased office efficiency, and uninterrupted business processes.

 

In business, it is very important that everything works like clockwork and without failures. After all, this is not only your convenience in work, but also the image of the organization in front of clients.

 

We will help you build, modernize or supplement your IT infrastructure.We can analyze your processes and select improvement options.

 

Our certified specialists will solve any task, from selecting equipment and software for your purposes, to preparing and configuring servers and writing instructions.

Network infrastructure audit

Modernization of IT infrastructure usually begins with an audit, followed by the development of goals and a plan for its development, the implementation of which restores the required level of information technology and makes the further development of the information infrastructure a targeted and manageable process.

 

We offer to conduct an audit of your network infrastructure, which will give you an idea of ​​whether its condition corresponds to the specific tasks and goals of the entire business. We will help you detect errors and inaccuracies in the operation of network equipment and offer optimization options.

 

In addition, the audit helps to assess the condition of individual infrastructure elements and the risks associated with them, which means it allows you to determine which elements of the network infrastructure should be improved first.

Active Directory Audit

Does your company have an advanced multi-forest and cross-site Active Directory directory service structure?

 

Our specialists will audit the settings and errors of your infrastructure and offer a solution for optimizing and structuring the directory service. We will provide advice to specialists from your IT department or you can use the services of our specialists.

 

We will perform an audit in the following areas:

• Analyzing the configuration of domain controller servers
• Replication audit
• Audit for errors
• Checking DNS server configuration
• Inter-forest relationships and trust
• Analysis of read-only domain controllers
• We will set up logging of performed actions in Active Directory and offer software for monitoring services
• We will offer a solution for a comprehensive audit of Active Directory and correct all errors. We will put your Active Directory structure in order based on best practices

Microsoft Exchange Audit

Auditing corporate email systems is one of the most important procedures, without which it is impossible to imagine successful business development. As practice shows, staff members of many companies are sometimes unable to assess the potential damage caused by failures of the enterprise's mail system.

 

We also offer a comprehensive Microsoft Exchange Server audit service:

• identifying shortcomings in the architecture of the existing mail system

• predicting possible malfunctions

• assessment of the security and overall reliability of the mail system

• optimization of the topology of the MS Exchange organization.

The security and reliability of the IT infrastructure is the key to the successful operation of an organization. But not every company is ready to maintain its functioning properly and have a staff of qualified IT employees to perform these duties. This issue is easily resolved by a service that is gaining popularity - IT outsourcing.

 

IT outsourcing is a complete or partial transfer of IT infrastructure support to a company specializing in the provision of IT services. IT outsourcing allows you to save costs associated with equipment and specialists in this field, timely update the infrastructure and reduce the number of equipment downtimes.

 

Technical support for hardware and software, including support for multi-vendor solutions. Various technical support programs expand and complement the standard services offered by hardware and software manufacturers. The key elements of maintenance programs are guaranteed recovery times, preventative measures aimed at preventing and proactively preventing failures, as well as solving problems of interaction between equipment and software from different manufacturers.

 

IT outsourcing services for the organization, operation and comprehensive maintenance of information systems: from renting computing power to creating and ensuring uninterrupted operation of customer information systems in data storage and processing centers.

A service aimed at supporting and accompanying various projects from the point of view of management and financial control. Consulting in this area helps our clients to plan, organize and control their projects more effectively, reducing risks and optimizing costs.

 

The main services of administrative and financial consulting for projects include:

Financial planning and budgeting

• Development of financial plans and budgets for projects
• Budget execution control

• Cost analysis and optimization

Project Administration

• Organization and coordination of the project team

• Time resource management, including planning the timing of tasks

• Ensuring compliance with administrative procedures and regulations

Financial control and reporting

• Monitoring the financial performance of the project

• Preparing financial statements and analytical reports for management and investors

• Conducting an audit of the project implementation

• Accounting

Risk management

• Identification of financial and administrative risks of the project
• Development of risk minimization strategies
• Support in the development of anti-crisis measures

Consulting on regulatory matters

• Consultations on tax and financial legislation

• Support in compliance with the requirements of legislation and regulations related to the implementation of the project

Optimization of processes and resources

• Analysis of current project management processes and proposals for their improvement
• Optimization of the use of financial and administrative resources

Benefits of administrative and financial consulting:

• Improving project management efficiency

• Reducing financial risks and optimizing costs

• Improving the quality of reporting and transparency of financial transactions

• Support in making informed management decisions

 

We help our clients save time and money, as well as avoid potential problems associated with improper management or inefficient use of resources.

We specialize in creating modern websites that effectively represent your business on the Internet. We offer a full development cycle, from concept and design to implementation and support.

 

Our services:

Custom design

We develop unique adaptive designs that highlight your brand and ensure ease of use on all devices

Technical implementation

We use advanced technologies to create reliable and fast websites.

Integration with services

We provide connection to the necessary external services to automate business processes.

Support and development

We offer technical support and website development after launch.

Our advantages

• Professionalism: A team of experienced developers and designers with extensive experience.

• Customer focus: We offer solutions that best meet your business goals.